About SecureTrust

Merchant services built around keeping the relationship after the sale

SecureTrust was built around a simple idea: the relationship should continue after the paperwork is signed.

Our agents remain involved after activation, helping coordinate setup, equipment, installation, staff training, statement reviews, processing questions, and ongoing support.

Serving businesses across Florida, with sales representatives in New York and additional expanding markets.

The SecureTrust relationship model

Your agent stays involved after activation

SecureTrust is designed around continuity. The merchant keeps a familiar point of contact for setup, equipment, training, statement reviews, processing questions, and support after go-live.

1. Review the merchant's needs and current setup
2. Configure equipment, pricing, and payment workflow
3. Support installation, staff training, and go-live
4. Keep an ongoing point of contact after activation
2.00% + 3¢SecureTrust standard processing rate for approved merchant accounts.
$25/moStandard monthly platform fee.
$9.99/moCash Discount program fee when selected.
Dedicated AgentOngoing account support instead of a one-time sales handoff.

Why the SecureTrust model is different

Many merchant-services relationships are heavily focused on acquiring the account. SecureTrust is designed so the merchant keeps a continuing point of contact after activation.

1

The relationship does not end at signup

Your SecureTrust agent remains a point of contact for the account after activation.

2

Your agent stays accountable

The agent remains involved with the account instead of disappearing after the sale.

3

Problems affect the relationship

Equipment issues, statement questions, support needs, and payment-program concerns are not someone else's problem.

4

Long-term merchants matter

SecureTrust is built to earn the account and keep earning the merchant's business over time.

How we want to earn the account

A service relationship, not a pricing negotiation

SecureTrust's goal is to earn long-term merchant relationships by providing payment processing, payment technology, equipment, and ongoing account support.

We do not believe the value of a merchant account should come from charging each business as much as it may be willing to accept. Our standard processing rate is published so merchants can understand the core economics before speaking with us.

From there, our job is to help the business choose the payment tools and program that fit the way it operates. We want merchants to understand what they pay, understand the services they receive, and keep as much of their sales revenue as reasonably possible while having a payment system they can rely on.

A strong merchant relationship should last because the service continues to provide value—not because the original pricing was difficult to understand, difficult to compare, or dependent on how well the merchant negotiated.

Published standard processing
Know the core numbers before you apply
Processing rate2.00% + 3¢
Monthly platform fee$25
Cash Discount program$9.99/mo
Account supportDedicated agent

Equipment, software, gateway services, leasing/financing, and other optional or account-specific charges may apply depending on the selected setup. Card-brand assessments are not added separately on top of SecureTrust standard 2.00% + 3¢ processing.

Dual Pricing difference

We do not keep the extra card-price difference as our profit

In SecureTrust's Dual Pricing structure, the full card transaction is processed at the approved rate and the remaining card-price amount stays with the merchant.

If the base price is $100 and the customer pays $103 by card, SecureTrust charges 2.00% + 3¢ on the $103 transaction. The merchant receives approximately $100.91 after that processing cost.

Unlike programs where the provider keeps the added card-price amount as part of its own margin, SecureTrust leaves the remaining value with the merchant.

What your agent can help coordinate

The dedicated-agent model gives merchants a continuing point of contact across the parts of the account they use every day.

✓
Current statement and pricing review
✓
Clover equipment, installation, and setup coordination
✓
Dual Pricing and cash discount workflow
✓
Virtual terminal and gateway questions
✓
Processing and account questions
✓
Staff training and support coordination after activation

We start with how your business actually gets paid

SecureTrust does not need every merchant to use the same payment setup. We review the existing account and business workflow before recommending equipment or a payment program.

Understand the numbers

Statement Review

Review processing volume, transaction count, average ticket, effective cost, monthly fees, and payment channels.

Request a statement review →
Choose the workflow

Payment Program

Compare standard processing, Dual Pricing, Clover POS, virtual terminal, gateway, and other available options.

View SecureTrust pricing →
Set up the tools

Equipment & Onboarding

Match Clover or other payment tools to the merchant's actual workflow with on-site or remote installation, staff training, and go-live support when appropriate.

Explore Clover POS →

Trust should come from the structure of the relationship

Competitive pricing matters, but merchant relationships also depend on clear agreements, understandable equipment terms, realistic expectations, and access to support after the account is opened.

Agreement clarity

Fair Agreements

Review contract clarity, equipment terms, fees, cancellation language, and support expectations.

Fair processing agreements →
Before signing

Contract Checklist

Questions merchants should ask before agreeing to a merchant-services or equipment arrangement.

Review the checklist →
Published numbers

Pricing

See SecureTrust's standard 2.00% + 3¢ processing rate and other published program costs.

View pricing →
Common questions

Merchant FAQ

Read answers about Clover, payment programs, gateways, processing, and support.

Read the FAQ →

Questions about SecureTrust

What makes SecureTrust different from many merchant services companies?

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SecureTrust is built around an ongoing merchant relationship. The agent who helps establish the account remains involved as a continuing point of contact for setup, equipment, statement reviews, processing questions, and support after activation.

Does my SecureTrust agent stay with my account?

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Yes. SecureTrust merchant accounts receive ongoing support from a dedicated agent who can help coordinate setup, equipment, statement reviews, processing questions, and support after activation.

What is SecureTrust's standard processing rate?

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SecureTrust standard processing is 2.00% + 3¢ per transaction for approved SecureTrust merchant accounts, plus a $25 monthly platform fee. Equipment, gateways, software, and other optional or account-specific charges may apply depending on the setup. Card-brand assessments are not added separately on top of SecureTrust standard 2.00% + 3¢ processing.

Does SecureTrust keep the extra card-price amount in Dual Pricing?

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No. SecureTrust charges the approved processing rate on the full card transaction and does not keep the added card-price difference as an additional markup. The remaining amount stays with the merchant.

Can SecureTrust review my current statement before I switch?

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Yes. SecureTrust can review current processing volume, transaction count, average ticket, effective cost, monthly fees, equipment, gateway activity, and payment workflow before recommending a setup.

Does SecureTrust provide Clover installation and staff training?

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Yes. SecureTrust offers on-site Clover installation and staff training when hands-on deployment is appropriate, along with remote guided installation for simpler setups.

Does SecureTrust offer Interchange Plus?

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No. SecureTrust currently focuses on its published 2.00% + 3¢ standard processing structure and available Dual Pricing options. Merchants currently using Interchange Plus can still have their statement reviewed and compared based on total effective cost.
Build a relationship, not just a merchant account

Want an agent who stays involved after you switch?

SecureTrust can review your current statement, explain the available payment options, and connect you with an agent who remains involved with your merchant relationship.