Fair processing agreements should explain what happens when the business changes
Merchant agreements should be understandable before signing—not after a problem happens. SecureTrust emphasizes clear processing terms, equipment obligations, cancellation language, transfer options, pricing, and support expectations.
One of the biggest areas merchants should review is the equipment agreement: what happens if the business closes, what happens if the business is sold, and whether equipment obligations are separate from the processing account.
Serving businesses across Florida, with sales representatives in New York and additional expanding markets.
Practical paths if the business closes or changes ownership
Long-term equipment obligations are easier to understand when the agreement explains what happens if the business itself no longer operates in the same form.
Business closure
For qualifying equipment agreements, documented business closure can support cancellation under the leasing-company process. The equipment must be returned, and cancellation is completed after the leasing company receives it.
Business sale / transfer
If the business is sold, an approved transfer process may allow the equipment agreement to move to the new owner, subject to the leasing company's approval process and the applicable written agreement.
Written agreement controls
SecureTrust can explain how the process generally works, but the actual written agreement controls the merchant's rights, obligations, return requirements, and approval conditions.
Cancellation or transfer is not automatic. It is subject to the applicable written agreement, required documentation, leasing-company approval, equipment return requirements, and other stated conditions.
Processing and equipment obligations may be separate
One of the most important contract questions is whether the merchant account and the equipment agreement are separate obligations. A merchant should understand both before signing.
Processing agreement
Covers the merchant account, processing program, transaction pricing, monthly fees, payment tools, support expectations, and other account-level terms.
Equipment agreement
Covers the Clover or other equipment, ownership or lease structure, payment obligation, return requirements, cancellation process, and transfer process.
Ending or changing payment processing does not automatically mean a separate equipment obligation ends. Merchants should read both documents and confirm how they interact.
What merchants should review before signing
A fair agreement is not only about one cancellation clause. Merchants should understand the complete economic and operational relationship.
Know the published SecureTrust pricing separately from equipment costs
Processing pricing and equipment costs should not be blended together in a way that makes the economics hard to understand.
| Item | SecureTrust treatment | What to verify |
|---|---|---|
| Standard processing | 2.00% + 3¢ | Approved merchant account and applicable account terms |
| Platform fee | $25/month | Standard monthly platform cost |
| Dual Pricing / cash discount program | $9.99/month | Applies when that program is selected |
| Clover / payment equipment | Varies | Purchase, lease, financing, device, and package terms |
| Gateway / software | Varies | Selected software, gateway, virtual terminal, or other payment tools |
Questions SecureTrust encourages merchants to ask
A provider should be comfortable discussing the contract before the merchant signs it.
Your agent should understand the agreement too
SecureTrust's agent model is built around ongoing merchant relationships. The agent who earns the merchant stays involved after activation rather than disappearing after the sale.
That gives merchants a continuing point of contact for equipment questions, payment-program questions, statement reviews, processing concerns, and support coordination.
Payment-program terms should also be clear
Contract transparency also means understanding how the selected payment program works, what fees apply, how the customer sees the transaction, and how the merchant account is supported.
Dual Pricing
Review customer-facing pricing, the $9.99 monthly program fee, Clover setup, receipts, staff workflow, and how the merchant retains the remaining card-price amount after processing.
Dual Pricing →Clover POS
Review the device, software, ownership or equipment arrangement, support, and the payment program configured around the POS system.
Clover POS →Virtual Terminal
Review keyed-payment workflow, gateway or software costs, access controls, reporting, and remote-payment needs.
Virtual Terminal →Payment Gateway
Review online checkout, gateway costs, payment links, hosted pages, user access, and reporting expectations.
Payment Gateway →Important agreement note
Information on this page explains SecureTrust's general approach and common agreement processes. The merchant's actual rights and obligations are determined by the processing agreement, equipment agreement, leasing-company requirements, processor requirements, underwriting, card-network rules, and other written terms that apply to the account.
Questions merchants ask about agreements and equipment
What happens to a qualifying equipment agreement if my business closes?
For qualifying equipment agreements, documented business closure can support cancellation under the leasing-company process. The equipment must be returned, and cancellation is completed after the leasing company receives the equipment. The written agreement controls.
Can the equipment agreement transfer if I sell the business?
An approved transfer process may allow the equipment agreement to move to the new business owner, subject to the leasing company's approval process and the applicable written agreement.
Are processing and equipment agreements always the same contract?
Not necessarily. Processing terms and equipment obligations may be separate. Merchants should review both agreements and understand which obligations continue if processing service changes or ends.
What should I review before signing?
Review processing pricing, monthly fees, equipment terms, ownership, lease or financing obligations, cancellation language, transfer options, software or gateway costs, support expectations, and the written terms that apply to the account.
Why does SecureTrust publish contract and equipment information?
Because merchants should understand the payment account and equipment obligations before signing. SecureTrust emphasizes written terms, pricing clarity, equipment transparency, and realistic support expectations.
Want help reviewing the full payment setup?
SecureTrust can help you review pricing, equipment, payment programs, contract questions, and support expectations before choosing a merchant-services setup.